FAQ Frequently Asked Questions
What is a VPS?
VPS is a flexible and economical hosting solution that can fit the needs of almost any kind of website. VPS Service is a perfect solution for customers who have outgrown their shared hosting plans. With VPS you can install your own programs within your own VPS hosting environment. It allows customization of VPS server so it could work and function in the way you want, without the worry of being affected by any other users or websites that are hosted on the same server.
How do I manage my VPS?
With a VPS you will have full root access and access to WHM/cPanel and you have all privileges to manage your VPS.
How long does it take for my account to be set up after signing up?
Your account will be activated in the shortest possible term. Usually, it takes around one hour for your account to be fully activated. As soon as you receive account info on the email address you used during order you will be able to enjoy and manage your new Virtual Private Server.
Do you offer managed VPS and Dedicated Servers?
We offer unmanaged VPS servers. Therefore, you are in charge of managing your VPS.
How much can I host from my VPS?
There is no limit to how many services, domains, or applications you can run from a Gama VPS server. You need to make sure you allocate enough resources to deal with the services you expect to provide.
How do you back up data?
Specific nature of VPS services requires that you need to set up and manage backups yourself. You get full access and privileges to back up your data yourself.
Do you offer Windows?
Yes, we offer the full range of Windows versions, including 2003 and 2008R2.
Do you offer Linux?
Yes, current available distributions are CentOS with preinstalled cPanel, Debian, Ubuntu, Fedora. We also offer FreeBSD.
What if I want to change my OS?
At any time you can create a new VPS from any of our templates. With Gama VPS Services you can install and configure independent OS on every virtual server. You can purchase both operating systems according to your needs and still be on the same physical server. In this way, we contribute to reducing your operating costs and hosting expenditure.
What payment methods do you accept?
We accept all major credit cards (American Express, Discover, Master Card, Visa) and PayPal.
Do you have Money Back Guarantee?
We offer a 7 day money back guarantee. We will refund your money within 7 days of your purchase only if our service does not work for you or you are not satisfied with it. This rule is legitimated by fair usage policy since there are many customers who try to use services for a couple of days and then try to refund money and do the same with next VPS provider.